How to lodge an online complaint in UP-RERA as a Homebuyer

To initiate the process of lodging a complaint on the UP-RERA (Uttar Pradesh Real Estate Regulatory Authority) portal, the first step is to access the official website at up-rera.in. Upon arrival, the user is prompted to log in, necessitating the prior creation of a profile. This profile creation phase is critical, as it requires the input of accurate personal details such as name, father's name, address, email ID, and mobile number. These particulars serve as the backbone for all subsequent communication and correspondence related to the complaint. Additionally, during the profile setup, the user is prompted to generate a password, the safekeeping of which is paramount, considering its role in securing access to the account and all associated information.

If the complaint is being lodged through a professional intermediary such as a Chartered Accountant or Company Secretary, specific details pertaining to their identity, including email ID, name, address, and professional registration number, must be furnished. Subsequent to the profile creation, it's important to note that the email ID provided during this process automatically becomes the user ID, facilitating future access to the UP-RERA portal.